Job Description Job Title: Communications Officer Department: Sheriff’s Office Salary: $35,918.00 Annual Reports To: Communications Supervisor Location: Jack Co. L.E.C.
FLSA Status: Nonexempt
Approved By: Commissioners’ Court SUMMARY: This position requires a thorough working knowledge of dispatch and communications procedures. The individual has daily contact with the public, operates radio equipment, dispatches 911 calls and maintains communication records.
SUPERVISION RECEIVED: Works under the general supervision of the Communications Supervisor.
SUPERVISION EXERCISED: None generally.
ESSENTIAL DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Duties include the following:
1. Monitor all radio channels on console, dispatch officers and emergency units to calls as received via radio, telephone, and 911.
2. Dispatch or page Animal Control Officer. 3. Use TLETS OMNIXX system for driver’s license, vehicle wanted or stolen inquires, and criminal history information, advising requesting officer of returns. 4. Enter and delete stolen property and juvenile runaway information into computer. 5. Keep records of Officers’ time, places and activities. 6. Assist other agencies with confirmation or information. 7. Assist Jail with records, receipts, visitation needs. Note: The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position and is assigned by the supervisor. MANDATORY QUALIFICATIONS: EDUCATION and/or EXPERIENCE High school diploma or equivalent is required. The individual should possess a thorough knowledge of communications procedures and practices. One (1) year of experience in dispatch operations and TLETS OMNIXX Certification is desirable. Be able to travel and stay away from home for up to one week, to receive mandated training if necessary.
CERTIFICATES, LICENSES, REGISTRATIONS Must be able to meet the Texas Commission on Law Enforcement Officer’s Standards (TCOLE) and Department requirements for psychological and medical examinations. Must be able to obtain a permanent Telecommunicators License from (TCOLE) within one year of employment. Possess a valid Texas drivers license. DESIRED MINIMUM QUALIFICATIONS: LANGUAGE SKILLS Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. OTHER SKILLS AND ABILITIES Other specialized job requirements include Teletype skills, computer skills, and telephone answering skills. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and taste or smell. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move more than 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. DAY SHIFT (1) 6:00 a.m. to 6 p.m. four (4) days on duty and four (4) days off duty. EVENING SHIFT (2) This shift is considered a relief shift. Shift 2 will be responsible for filling shift 1(days) or shift 3 (nights) as needed. Shift 2 is 12:00 noon to 12:00 midnight four days on duty and four days off duty. NIGHT SHIFT (3) 6:00 p.m. to 6:00 a.m. four (4) days on duty and four (4) days off duty. SELECTION GUIDELINES Formal application, rating of education and experience; oral interview and criminal history check; Personal and job reference check, job related tests might be required.
This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. The employee further understands, and accepts, that this position falls under the provision of an “At Will” employment, and under no circumstances is this, a contract for employment.
Think Communications Might Be For You?
The Communications Department at the Jack County Sheriff's Office consists of 7 employees: 1 Communication Supervisor and 6 Full Time Dispatchers. Every employee in the Communications Department is required to obtain Basic Telecommunication Operator Certification and TCIC/NCIC Certification. Communications employees often attend additional training to further their education and experience to allow them to better serve the citizens of Jack County.
The Communications Department handles 911 and Non-Emergency Calls for all unincorporated areas of Jack County, as well as the City of Bryson and the City of Jacksboro. The Communications Department also dispatches Fire and EMS service for all of Jack County and provides dispatch services for the Jack County Constable's Office, Texas Parks and Wildlife, and the Texas Department of Public Safety.
The Jack County Communications Department can be reached by calling:
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